Tunqui Expeditions: The Responsible Hikers!
Choosing Tunqui Expeditions for your next journey is an honor that fills us with genuine gratitude. Our mission is simple yet profound: to transform your vacation into an unforgettable adventure filled with moments you’ll treasure for a lifetime. Every step of your journey with us has been carefully designed to immerse you in awe-inspiring experiences and lasting memories.
To ensure that your adventure is as seamless and enjoyable as you envision, we invite you to review our Policies, Terms, and Conditions below. Your understanding and cooperation are essential for creating a smooth, worry-free, and truly memorable experience — where every detail is thoughtfully planned with your comfort and safety in mind.
At Tunqui Expeditions, we don’t just organize trips — we craft meaningful experiences that awaken your spirit of exploration. Get ready to discover, feel, and live every moment like never before.
When making a reservation with Tunqui Expeditions—whether through our website, email, social media platforms, or in person—you acknowledge and fully accept our Terms and Conditions. Participation in any of our services constitutes your agreement to these terms, which are designed to ensure a safe, transparent, and fulfilling travel experience for all our guests.
This agreement represents the foundation of our mutual commitment, ensuring that every aspect of your adventure is carefully prepared for you to enjoy with confidence and peace of mind.
At Tunqui Expeditions, we are dedicated to continuous improvement and excellence in everything we do. As part of this commitment, we reserve the right to update or modify our Terms and Conditions at any time, without prior notice.
We encourage you to review these terms periodically to stay informed of any changes. By doing so, you help us maintain transparency and ensure that your journey remains worry-free and perfectly aligned with your expectations.
Your safety, satisfaction, and overall experience are always our top priorities. These updates allow us to keep delivering the exceptional adventures that define Tunqui Expeditions.
Once your reservation request has been submitted to Tunqui Expeditions, confirmation will be issued upon verification of the corresponding payment. You will receive a detailed document outlining all the services included and excluded in your selected package.
If no written response or objection is received following our confirmation, we will assume your acceptance of our Terms and Conditions. In such cases, Tunqui Expeditions will not be held responsible for any misunderstandings or unforeseen circumstances arising thereafter.
Important: We highly recommend that you read, understand, and agree to our Terms and Conditions before confirming your reservation. This ensures your travel experience with Tunqui Expeditions is clear, exciting, and completely free of complications.
Book Your Adventure with TUNQUI EXPEDITIONS
Ready to live an unforgettable experience? Booking with Tunqui Expeditions is easy and fast. You can reach us through the following channels:
Whatsapp:
+51 916 508 088 (English)
Email:
[email protected]
If you prefer to book directly through our website, complete all requested information accurately. It is essential that your FULL NAME and PASSPORT NUMBER match precisely as they appear on your identification document or passport. Once payment is confirmed, we will verify availability and manage the necessary permits for your trip.
Important Note: Your reservation will only be considered 100% confirmed once you receive written confirmation from Tunqui Expeditions via email.
Initial Deposit:
To guarantee your reservation for a tour or package with Tunqui Expeditions, a non-refundable initial deposit is required. The amount of this deposit varies depending on the selected itinerary.
Payment can be made via PayPal or credit/debit card. Please note that a 5% service fee will be applied to card payments, and an 8% fee will be applied to PayPal transactions.
By proceeding with the reservation, you confirm that you have read, understood, and fully accepted our Terms and Conditions.
Reservation Confirmation:
Your reservation will be considered confirmed and binding once Tunqui Expeditions has received all your information and verified your deposit. At that moment, a legally binding contractual agreement will be established between both parties, marking the official beginning of your next adventure.
Shared Responsibility:
All individuals included in the reservation are jointly responsible for the agreement with Tunqui Expeditions. The person signing the contract represents each individual listed in the reservation, meaning all parties are informed and agree to our Terms and Conditions.
Required Information for Reservation:
Along with the non-refundable deposit, it is essential to provide the following personal details during the reservation process:
These details are crucial to ensure your experience with Tunqui Expeditions is safe, organized, and memorable.
The initial deposit amount depends on the selected itinerary. Whether you prefer a multi-day trek, an alternative route, a short hike, or a traditional tour, you will find below the minimum deposit amount based on the total price range of the selected package per person:
Reminder: Deposit amounts are non-refundable and non-transferable, without exceptions, due to the advance purchase of entrance tickets and permits for each traveler.
| Selected package price per person | Minimum deposit per person |
| From US$1495 to US$2000 | US$1000 |
| From US$995 to US$1494 | US$500 |
| From US$695 to US$994 | US$400 |
| From US$325 to US$694 | US$300 |
| Up to US$324 Applies to 1-2 day excursions, short hikes, and traditional tours | 100% |
Important: We recommend carefully reading and understanding the deposit requirements before making your reservation. At Tunqui Expeditions, we strive to offer transparency and clarity throughout your journey.
At Tunqui Expeditions, we want your payment experience to be as smooth and convenient as your adventure. Below, we outline our payment policies so you are fully informed:
Accepted Payment Methods:
We accept the following payment methods for both initial deposits and final payments:
Important: No traveler may begin the tour without fully settling the payment.
Final Payment:
You must pay the remaining balance 48 hours before the tour starts using one of the following methods:
Cash Payments:
If you prefer to pay in cash, please make sure to complete the payment at least 48 hours before the tour begins.
We accept:
Note: We refuse to accept torn, damaged, or defaced bills, no matter how minor the damage.
Bank Fees:
All bank fees or transaction charges associated with your payment will be the responsibility of the customer.
Initial Deposit:
The initial deposit is 100% non-refundable and non-transferable under any circumstances. This includes situations such as medical emergencies, as we do not accept medical notes or documentation as justification for refunds.
Why?
The deposit is immediately used to secure permits, entrance tickets, campsite reservations, hotels, trains, and to hire service providers. These expenses are non-refundable for us; therefore, unfortunately, we cannot make exceptions to this policy.
Do you have any questions or need more information?
Feel free to contact your assigned Experience Designer. We are here to ensure that every detail of your journey is perfectly arranged.
Important: We recommend carefully reviewing our policies before making your reservation. At Tunqui Expeditions, we strive to be transparent and fair, ensuring that every detail of your journey is meticulously planned.
Need to modify your adventure date?
At Tunqui Expeditions, we are here to assist you, but it is important to be aware of the details regarding date changes:
Penalty for Date Changes:
If you wish to change your tour date, you will be penalized at least US $200.00 per person. The amount may vary depending on the tour or package you booked.
Why is this penalty applied?
The cost is not for us but is used to purchase new tickets, as the original tickets (reserved for your initial date) are lost and are non-refundable and non-transferable.
Additional Tickets:
If you have requested additional tickets, such as for:
Please note that an additional penalty will apply separately from the date change fee.
Important: Tickets for Machu Picchu and other destinations are nonrefundable and nontransferable. Therefore, we recommend planning ahead and ensuring the selected dates are final.
At Tunqui Expeditions, we want your experience to be as flexible as possible. Still, we must also be transparent about the policies that allow us to offer you a quality service.
At Tunqui Expeditions, we understand that plans can change, so we want to ensure that you are fully aware of our cancellation policies in a clear and transparent manner.
Cancellation Request:
All cancellation requests must be formally submitted directly to your sales advisor via email. The person who made the reservation and initial deposit must make the request.
Confirmed reservations with Tunqui Expeditions are non-refundable if canceled for personal reasons, including conflicts or situations arising from personal relationships. Therefore, ensure your plans are well-defined before confirming your reservation.
Cancellation Fees
At Tunqui Expeditions, we want you to be fully informed about our cancellation policies so you can plan your trip with peace of mind.
Below, we outline the applicable fees in case of cancellation:
| Cancellations | Fees Applicable per Traveler |
| Cancellation with 6 weeks (42 days) notice: | A fee equivalent to 60% of the total cost of the reserved tour(s) will apply. |
| Cancellation with 2 weeks (14 days) notice: | A fee equivalent to 80% of the total cost of the reserved tour(s) will apply. |
| Cancellation within 7 days before the trip: | A fee equivalent to 100% of the total cost of the reserved tour(s) will apply. |
Additional Considerations:
At Tunqui Expeditions, we strive to make your experience as clear and transparent as possible. Below, we outline some important considerations you should keep in mind before and during your adventure:
At Tunqui Expeditions, we strive to offer you a safe and well-organized experience. We recommend reviewing these considerations carefully to ensure your adventure is as smooth and exciting as possible.
Booking an Inca Trail tour is the first step toward an unforgettable adventure. However, it is essential to understand the policies related to permits and discounts to ensure your experience is as seamless and thrilling as possible.
Inca Trail Permits:
You secure an exclusive permit issued in your name when you book your tour. This permit is your key to exploring one of the world’s most iconic routes, but you should be aware of the following conditions:
Alternative Arrangements:
If authorities declare the Inca Trail to Machu Picchu closed due to natural disasters or unforeseen events, Tunqui Expeditions will offer an alternative trek.
Trekking will offer an alternative trek to ensure your experience remains unforgettable.
Student Discount:
At Tunqui Expeditions, we want your experience to be clear, exciting, and complications-free. Below are the terms and conditions governing our tours and treks:
Pricing:
Prices are set per person and are based on double occupancy in hotels, campsites, or tents.
Solo travelers may be paired with another person of the same gender. If you prefer a private room or tent, an additional charge may apply.
Payments and Service Fees:
Note: Credit/Debit card transactions have a service fee of 5%, while PayPal transactions have a service fee of 8%. For more details, please check our Payment Policies section.
Orientation and Group Dynamics:
Transportation and Itinerary:
Health and Safety on the Trail:
Responsibilities and Obligations:
Passports and Visas:
Group Size and Language:
Tipping:
Please note that we provide fair salaries to our team, and tips are voluntary in Peru; however, any extra is always appreciated. We will provide more details in your final travel documents or during the briefing.
At Tunqui Expeditions, we strive to provide you with a comfortable, safe, and memorable experience. Below, we outline our accommodation policies and other important terms to ensure your journey is perfect from start to finish.
Hotel Accommodation Conditions:
These conditions apply to accommodations in Cusco and Aguas Calientes:
Our goal is to provide you with a comfortable and welcoming environment. Please inform us of your preferences as early as possible, and we will do our best to accommodate them.
Assumption of Risks:
Adventure and exploration involve inherent risks, such as those posed by natural factors, animals, insects, or vegetation. By booking with us, you acknowledge and accept these potential risks. Your decision to participate in our tours indicates your understanding and voluntary acceptance of these conditions.
Liability:
Governing Law:
Image Use Rights:
Your safety and well-being are our top priorities at Tunqui Expeditions. To ensure a safe and memorable experience, it is essential that you understand and comply with our medical and liability policies.
Mandatory Disclosure:
When booking, all travelers must inform Tunqui Expeditions of any existing medical conditions, allergies, or specific health concerns.
Health and Physical Condition:
Note: If you do not provide the medical certificate or fail to disclose your condition, Tunqui Expeditions reserves the right to deny service.
Trip Suitability Assessment:
Participation Rights:
Tunqui Expeditions reserves the right to deny participation to anyone whose physical or mental condition is deemed unsuitable for the trip or poses a risk to themselves or others.
Pregnancy Disclosure:
Note: Tunqui Expeditions reserves the right to deny service if you do not provide the certificate or disclose your pregnancy.
Travel Insurance:
We strongly recommend that all travelers purchase comprehensive travel insurance. can protect in the case of:
Your Health Is Our Priority:
At Tunqui Expeditions, we deeply care about the safety and well-being of our clients. We urge you to be transparent about your health status and make informed decisions to ensure your adventure is safe and rewarding.
Your Well-being, Our Highest Priority
At Tunqui Expeditions, The Responsible Hikers, we take pride in creating adventures that are both thrilling and responsible. With every journey, we’re committed to keeping you safe, comfortable, and inspired — so you can focus on living every moment to the fullest.
