Frequently Asked Questions – Ausangate Trek 5 Days
At Tunqui Expeditions, our goal is to make your journey to Peru—and especially your Ausangate Trek—as seamless and unforgettable as possible.
In this section, you’ll find clear answers to the most frequently asked questions about traveling with us, all conveniently gathered in one place.
If you don’t see your question listed, please don’t hesitate to get in touch — our team will be happy to assist you as soon as possible!
👉 For more detailed information, visit: Ausangate Trek FAQs – Tunqui Expeditions
How many days should I acclimate in Cusco before the Ausangate Trek?
It’s essential to be well-acclimated to the altitude before embarking on a high-elevation trek. We strongly recommend arriving in Cusco at least 2 to 3 days before your trek to adjust and reduce the risk of altitude sickness.
If you’ve already visited another high-altitude destination in Peru before arriving in Cusco, we still recommend spending at least one full day in Cusco to rest, recover from travel, and explore the city before starting your adventure.
Suggested pre-trek tours near Cusco:
Pre-Trek Briefing
All briefings are held at our main office in Cusco (or at your hotel) at 5:00 p.m., one day before your trek begins. The session lasts 30–45 minutes.
If you’re unable to attend, please contact us by email, phone, or in person to reschedule.
Paying the Remaining Balance (in Cusco)
If you still have an outstanding balance, it must be paid at least 2 days before your trek begins. Otherwise, your booking cannot be confirmed.
We appreciate it if you can pay in cash (USD or PEN) at our office. There are several ATMs on Avenida El Sol that dispense both currencies.
You may also pay using credit/debit card or PayPal, online or in person, but please note that both Niubiz and PayPal apply a 5% service fee.
We do not accept bank checks or traveler’s checks.
Duffel Bag Information
You’ll receive your duffel bag at the pre-trek briefing. Our muleteers will carry it during the trek and hand it to you at each campsite.
Size: 60 x 24 x 22 cm (23.6 x 9.45 x 8.66 in)
Weight limit: 7 kg / 15.4 lb, including your sleeping bag, mat, clothing, and personal items.
Can I store my luggage with you?
Absolutely! During the trek, your main luggage can be securely stored at our office (just let us know during the briefing or by email) or at your hotel—free of charge.
Most hotels in Cusco offer luggage storage for guests. Please do not leave valuables in your suitcase. Use the hotel safe and request a detailed receipt for insurance purposes.
For extra security, seal important items like credit cards in an envelope and sign it.
Hotel Pick-Up in Cusco
Tunqui Expeditions provides hotel pick-up as long as you are staying in Cusco’s Historic Center.
Your guide will confirm the pick-up time during the briefing. Please be aware that pick-up times may vary by 30–45 minutes due to traffic.
Cusco is an ancient city with narrow, cobblestone streets. Some hotels or Airbnbs may be located on steep hills or streets without vehicle access.
👉 For this reason, we highly recommend choosing accommodation with easy access for a smoother pick-up experience.
Group Trek Dynamics
Group treks are made up of travelers of varying ages and fitness levels. By joining a group tour, you agree that some participants may hike faster or slower than others. Everyone is encouraged to go at their own pace.
If a group wishes to modify the itinerary, it will be up to the guide’s discretion—after consulting with all members—whether such changes are feasible.
Strikes and Protests in Peru
Strikes and protests are relatively common in Peru and may affect some tours. Roads may be blocked, and train lines interrupted.
In these cases, we’ll do our best to adjust your itinerary to maintain your experience—sometimes even departing the night before the scheduled date.
If changes or cancellations are necessary, our operations team will coordinate everything with you. Your safety is always our top priority, and we’ll make decisions accordingly.
Lost Items
Please keep a close eye on your belongings during the trek. Always double-check your transport, tent, and restaurant table before leaving.
You are fully responsible for your personal items throughout the trip.
