Briefing or information meeting
All Humantay Lagoon trek briefings take place at our main office in cusco (or your hotel) at 17:00 the evening before the tour. the meeting lasts between 30 and 45 minutes.
if you cannot attend, please contact us by email, phone, or directly at our office to arrange another time.
Luggage storage in Cusco
Yes, of course! during your Humantay Lake Hiking Tour, you can safely store your main luggage at our office in cusco (arrange this during the briefing or by email) or at your hotel — both free of charge.
- Equipment not needed for the trek can stay at your hotel.
- Most hotels offer free storage service.
- Do not leave valuables in your luggage. place them in the hotel safe and request a detailed receipt (required by many insurance companies).
- For extra security, keep items such as credit cards in a sealed, signed envelope.
Collecting guests in cusco
- All pick-ups are within the city of cusco. we recommend booking a hotel in the historic centre for easy access.
- Our staff will confirm your pick-up time the day before the tour.
- Due to traffic, pick-up may vary by 30–45 minutes.
- Note: many hotels/airbnbs in cusco are located on narrow, steep, cobbled streets inaccessible by car. please choose accommodation with good access to avoid luggage difficulties.
Group tours
joining a group Humantay Lake trek (Only Tunqui Pasangers) means sharing with travelers of different ages and physical conditions. everyone will move at their own pace.
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Changes to the tour may be requested by the group, but the final decision rests with the guide, who will consult all participants.
Strikes and demonstrations in peru
in peru, strikes and protests are common and may affect roads or railways.
- We will do our best to keep your Humantay Lagoon trek itinerary as planned, even if it means leaving earlier than scheduled.
- If tours must be cancelled or modified, our operations department will inform you.
- Your safety is always our top priority.
lost items
Please take care of your belongings throughout the trek. remember to collect everything from:
- Transport
- Accommodations
- Restaurants
👉 you are responsible for your items during the Humantay Lake Hike.
