We want to make your trip to Peru as memorable and worry free as possible. In this section you’ll find the answers to all your questions about travelling with Tunqui Expeditions in one place. Please read the following information carefully – it will help you with any questions you may have about our services.
Is it for me?
The Ausangate Trek to Machu Picchu is an excellent alternative to the Inca Trail trek and is better suited for more adventurous trekkers who can handle higher altitudes and longer distances. The climb to the famous Ausangate Pass (4,630 m / 15,190 ft) isn’t too strenuous or steep since it’s at the beginning of the trek. However, it requires stamina and some time in Cusco to acclimatize to the altitude before starting the trek.
Plastic-Free Ausangate Trek
Join us on this journey toward a plastic-free ultimate Ausangate Trek, where the beauty of the landscape is matched only by our commitment to environmental stewardship. Together we will pave the way for a more sustainable and responsible adventure through the heart of history.
How many days do I need to acclimatise in Cusco before the Ausangate trek?
It’s very important to be well acclimatised to the altitude before embarking on a trek. We recommend that you arrive in Cusco at least 2 or 3 days before the start of the trek to help you acclimatise and avoid any problems with altitude sickness during the trek.
You may have been in another area of Peru at high altitude before arriving in Cusco. If this is the case, we still recommend that you spend a full day in Cusco to rest, recover from the journey and enjoy the sights and sounds of Cusco before starting the trek.
Here are a few recommended activities near Cusco to enjoy before your adventure:
- 🏞️ Sacred Highlands Hike To Pisac: US$ 210.00 → Special offer: US$ 180.00
- 🏛️ Cusco Ruins Hike: US$ 210.00 → Special offer: US$ 180.00
- 🎒 Authentic Andean Experience: US$ 180.00 → Special offer: US$ 150.00
- 🥾 Chinchero to Urquillos Inca Trail Adventure: US$ 210.00 → Special offer: US$ 180.00
- 🦙 Scenic Day Hike with Llamas: US$ 210.00 → Special offer: US$ 180.00
Briefing or information meeting
All information meetings and briefings are held at our main office in Cusco (or your hotel) at 17:00 the night before the tour starts. These meetings last between 30 and 45 minutes. If you can’t make it, you will need to arrange another time by email, phone or in person at the Tunqui Expeditions office.
Trek balance payment (in Cusco)
If you have an outstanding balance, you must pay it 2 days before your trek. Otherwise your reservation will not be confirmed.
If possible, we would appreciate it if you could pay the balance for the trek/tour in cash, either in US dollars or local currency, at our office in Cusco. You can withdraw money from several ATM’s along the Avenida Sol, which offer both US Dollars and Peruvian Soles.
Alternatively, you can pay by credit/debit card or PAYPAL, either online or in person, but please note that a 5% service charge will be applied by our payment gateway (Niubiz) and PAYPAL. We regret to inform you that we are unable to accept bank drafts or traveller’s cheques as payment for the balance.
Duffle bag or canvas bag
You’ll be given a duffel bag or canvas bag during your briefing. Our team of porters will carry it with you throughout the trek and hand it to you at each camp. They measure 60 x 24 x 22 cm (23.6 x 9.45 x 8.66 in).
A maximum of 6 kg / 13.2 lb is allowed for each duffel, including the weight of your sleeping bag, sleeping mat, clothes and other personal items.
Can I store my luggage in your office?
Of course you can! During the trip your main luggage can be stored at our office (you can arrange this with us on the day of the briefing or by email) or at your hotel, both free of charge.
Any equipment you don’t need on the trek can be safely stored at your hotel. Almost all hotels offer this service. Don’t leave anything of value with your luggage; put it in the hotel safe and get a detailed receipt (in the unlikely event of theft, many insurance companies require a copy of the receipt detailing everything). It’s best to put items such as credit cards in a sealed, signed envelope for extra peace of mind.
Collecting guests
Please note:
- All pick-ups are within the city of Cusco, but we recommend that you book a hotel in the historic centre for its convenient location.
- Our guide or staff will confirm the pick up time the day before the tour.
- Due to traffic conditions the pick up time may vary between 30 and 45 minutes.
- Cusco is an old city with many narrow cobbled streets. Some hotels and Airbnbs are located on streets that are inaccessible by car or on long, steep slopes, making it difficult to transport luggage. For these reasons, we strongly recommend that you book accommodation with good access.
Returning to Cusco from Machu Picchu
Returning from Machu Picchu requires some logistics, but don’t worry. It is all included in your tour!
- In Machu Picchu, you’ll board a bus that will take you 25 minutes to the small town of Aguas Calientes. Buses are boarded in order of arrival.
- In Aguas Calientes you’ll take the train to Ollantaytambo. Your guide will give you the train tickets, which will show you the boarding time.
- Make sure you’re on the platform 30 minutes early. The train from Aguas Calientes to Ollantaytambo takes 1 hour 45 minutes.
- Once you arrive at the train station, our representative, wearing Tunqui Expeditions clothing, will be waiting to take you to Cusco or directly to your hotel. The journey from Ollantaytambo to Cusco takes 1:30 hours.
- Once in Cusco, depending on the location of your hotel, we’ll transfer you to a smaller company car (Hyundai H1) to get you to your hotel faster.
Note: Your tour includes a one way bus ticket Aguas Calientes – Machu Picchu, so you can choose to use it from Aguas Calientes to Machu Picchu or from Machu Picchu to Aguas Calientes. If you want a return bus ticket, you’ll have to pay an additional US$ 12.00.
Group Tours
Group tours are made up of different types of people, therefore physical conditions and ages may vary. By agreeing to join a group tour, you accept that some people may be faster or slower than you. Therefore, everyone will be able to move at their own pace.
There may be occasions when a group wishes to make changes to the tour, but it is up to the guide to decide, in consultation with all participants, whether such changes are possible.
Strikes and demonstrations
Strikes and demonstrations are common in Peru and may interrupt some of our tours. Roads may be blocked and railway lines may be occupied. However, we will try to keep your trip as originally planned, even if this means leaving the night before the scheduled date.
Tours may be cancelled in these circumstances. In the event of a change or cancellation, our Operations Department will liaise with you. Your safety is our number one priority and our decisions will be made to protect it.
Lost items
Please be careful where you leave your belongings and remember to take everything with you when you leave your transport, accommodation or restaurant. You are responsible for your belongings while you’re on the tour.
