Before You Travel – Essential Information
At Tunqui Expeditions, we want your trip to Peru to be as memorable and stress-free as possible. In this section, you’ll find answers to all your questions about traveling with us — all in one place.
Please read the following information carefully — it will help you understand our services and prepare for your adventure.
Still have questions we haven’t answered here?
Contact us and we’ll get back to you as soon as possible!
How Many Days Should I Acclimate in Cusco Before the Trek?
It’s very important to acclimate properly to the altitude before starting your hike. We recommend arriving in Cusco at least 2–3 days prior to your trek to adjust and avoid altitude sickness.
Even if you’ve already been in other high-altitude areas of Peru, we still suggest spending one full day in Cusco to rest, recover from your trip, and enjoy the city before heading out.
Here are a few recommended activities near Cusco to enjoy before your adventure:
Briefing Session
All briefings take place at our main office in Cusco (or at your hotel) at 5:00 p.m., the night before your trek begins. These sessions last about 30–45 minutes.
If you can’t attend, please contact us by email, phone, or in person to reschedule.
Paying Your Remaining Balance in Cusco
If you still have an outstanding balance, it must be paid at least 2 days before your trek. Otherwise, your reservation will not be confirmed.
We prefer cash payments in USD or Peruvian soles at our office. ATMs that dispense both currencies can be found along Avenida El Sol.
You can also pay by credit/debit card or PayPal (online or in person), but please note a 5% service fee applies.
Unfortunately, we do not accept checks or traveler’s checks.
Duffel Bag
You’ll receive your duffel bag at the pre-trek briefing. Porters will carry this along the trail and deliver it to you at each campsite.
Bag dimensions: 60 x 24 x 22 cm (23.6 x 9.45 x 8.66 in)
Weight limit: 7 kg / 15.4 lb (includes sleeping bag, mat, clothes, and personal items)
Can I Store My Luggage at Your Office?
Yes, absolutely!
Your main luggage can be stored safely in our office or at your hotel free of charge. You can arrange this during your briefing or by email.
Most hotels offer this service too. We recommend not leaving valuables in your bags — instead, use the hotel safe and request a detailed receipt, in case of an insurance claim. You may want to seal credit cards in a signed envelope for extra peace of mind.
Hotel Pick-Up in Cusco
We offer hotel pick-up within Cusco’s Historic Center. Your guide will confirm your pick-up time during the briefing.
Please note:
- Cusco has many narrow cobblestone streets and steep hills.
- Some hotels and Airbnbs may not be accessible by car.
- We strongly recommend booking accommodations with vehicle access for a smoother experience.
Group Travel Information
Our group tours bring together travelers of different ages and fitness levels.
By joining a group, you acknowledge that some hikers may be faster or slower than others. Everyone is encouraged to go at their own pace.
If the group wishes to modify the itinerary, the final decision lies with the guide, who will consult all participants.
Return from Machu Picchu to Cusco
Returning from Machu Picchu involves several steps — all included in your tour:
- Bus from Machu Picchu to Aguas Calientes (25 minutes)
- Train from Aguas Calientes to Ollantaytambo
- Your guide will provide your train ticket with departure time.
- Be at the station 30 minutes before boarding.
- The train ride takes 1 hour 45 minutes.
- Private van from Ollantaytambo to Cusco (or your hotel)
- The drive takes about 1.5 hours
- We may switch to a smaller vehicle (Hyundai H1 or Sprinter) for narrow Cusco streets
Strikes & Demonstrations in Peru
Strikes and protests are common in Peru and can disrupt tours, especially by blocking roads or train tracks.
We will always try to maintain your itinerary, even if it means departing earlier than scheduled. In the event of cancellations or changes, our operations team will coordinate everything with you.
Your safety is our top priority, and we will always make decisions that protect you.
Lost & Found
Please take care of your personal belongings.
Always double-check your items before leaving our transport, tents, or restaurants.
You are solely responsible for your belongings throughout the tour.